Arbitration Glossary

<<Back to more F.A.Q's

Answer - A respondent's written reply to a claim.

Arbitration Counsel or Administrator - The person at the sponsoring organization who handles administrative matters in arbitration proceedings.

Arbitrator - A person chosen to decide disputes between parties.

Award - The written determination of the arbitrator(s).

Claim - A demand for money or other relief.

Claimant - A person making a claim.

Counsel - An attorney who advises and represents a party in an arbitration.

Counterclaim - A claim against the claimant.

Cross-Claim - A claim by a respondent against a co-respondent previously named by the claimant.

Filing - Delivery to the Director of Arbitration of the Statement of Claim or other pleadings, to be kept on file as a matter of record and reference.

Panel - The arbitrator(s) who decide(s) a dispute.

Party - A person or broker/dealer making or responding to a claim in an arbitration proceeding.

Pleadings - The claim, answer, counterclaim, and/or third-party claim and/or cross-claim filed in an arbitration.

Respondent - The person against whom a claim is made.

Service - Delivery of the Statement of Claim or other pleadings to those parties named in the arbitration.

SRO - A self-regulatory organization. For the purposes of this pamphlet, an SRO is a securities association or securities exchange.

Third-Party Claim - A claim by the respondent against a party not already named in the proceeding.

Services Directory

top of page

List Of Sponsoring Organizations:

To obtain further information, contact the arbitration or dispute resolution office at one of the following sponsoring organizations:

Boston Stock Exchange, Inc.
100 Franklin Street
Boston, MA 02111
(617) 235-2000

Chicago Board Options Exchange, Inc.
400 South LaSalle Street
Chicago, IL 60605
(312) 786-7466

Chicago Stock Exchange, Inc.
440 South LaSalle Street, Suite 524
Chicago, IL 60605

Cincinnati Stock Exchange, Inc.
440 South LaSalle Street
Chicago, IL 60605
(312) 786-7711

NASD Dispute Resolution, Inc.
125 Broad Street
New York, NY 10004
(212) 858-4400

New York Stock Exchange, Inc.
20 Broad Street
New York, NY 10005
(212) 656-2772

Pacific Exchange, Inc.
301 Pine Street
San Francisco, CA 94104
(415) 393-4000

Other Sources Of Information

U.S. Securities and Exchange Commission

Office of Investor Education and Assistance

Norrth American Securities Administrators Association, Inc. (NASAA)

Public Investors Arbitration Bar Association (PIABA)

Securities Industry Association (SIA)

This pamphlet has been prepared by the Securities Industry Conference on Arbitration (SICA), a group composed of representatives of various self-regulatory organizations (SROs), the Securities Industry Association (SIA), and public members. SICA established a uniform system for the resolution of disputes involving investors and broker/dealers, which has been adopted by each of the SROs that offer arbitration.

© Copyright 2001, NASD Dispute Resolution, Inc. All rights reserved.
Please read our Copyright, Trademark, Disclaimer, and Resource Notices.